Reviewed: 08/02/2024

TERMS & CONDITIONS

 

Booking, Payment and Trials

To secure the booking of your wedding date a £50 booking fee is required by a bank transfer to Louise Delaney. Receipt of the booking fee confirms and secures the  availability for your wedding on the agreed date and time. This fee is non – refundable.

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The remaining balance is due over two equal payments. The first payment is due within the 7 days after your trial and the final balance is required to be paid four weeks before your wedding date by bank transfer to Louise Delaney.

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Trials will be held at my house (CV7). I have very limited weekend availability for trials and therefore 5 months minimum prior to your wedding date I will send out my weekend availability. I cannot guarantee a weekend appointment but I will try my best to accommodate this. I also offer trials on weekday afternoons.

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Travel expenses and other expenses

Travel expenses are included within 30 miles from my home address, postcode CV7. Outside of this I will charge 50p for every mile. Distances are calculated using an online journey planner and travel expenses will be agreed during the booking process. Travel expenses are charged for my incoming and outgoing travel.

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Accommodation expenses are charged for services for bookings where I would have to leave my home address at or before 5:00am.

This will be discussed and agreed during the booking process.

I will always endeavour to find the most cost-effective option.

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Brides Responsibility

It is the Brides responsibility to inform Louise Delaney of any potential issues such as, but not limited to medical conditions, allergies, and/or sensitivities. Louise Delaney cannot be held liable for any condition that arises or loss incurred by the Bride or Bridal Party if the Bride has not informed her of any known conditions as stated above, or of any conditions unknown to the Bride at the time of the service. 

I reserve the right to cancel the agreement if the behaviour of the Bride is deemed inappropriate and/or if the Bride reports a condition that I deem as a risk to the Brides or Bridal Party’shealth and well-being. In these cases any payments that have already been made by the Bride for the service are non-refundable.

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My Responsibility

My responsibility will always endeavour to honour the agreement to the best of my ability.

There may be circumstances beyond my control where I become unwell, delayed or otherwise unavailable, sometimes at short notice. In such case I will inform the Bride at its earliest convenience and endeavour to make favourable alternative arrangements if possible.

I reserve the right to offer the Bride a refund in the event that it is not able to honour the Agreement. This is entirely dependent on the circumstances and will be discussed openly and honestly with the Bride.

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Cancellations and Rearrangements

In the unfortunate event that you will need to cancel your agreement:

• The £50 booking fee that secures your date is non – refundable. 

• If your trial has already taken place when you cancel the charge of £70 for your trial will not be refunded.

• If you cancel your Agreement less than 8 weeks before your wedding date you will still be required to pay the full amount quoted during the booking process.

• If you cancel your Agreement more than 8 weeks before your wedding date the payments you have made will not be required to pay the full amount quoted during the booking process.

• Cancellations are only valid via email sent to louisedelaneybridalhair@outlook.com

• If you need to rearrange the date of your wedding the payments made will be transferred to the new date. If I can no longer provide the service on the new date all payments made (not including the booking fee and trial if it has already taken place) will be refunded within 7 days.

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Photography and use of images

Your permission will be asked during the booking process if I can use the images/videos taken to post on my social media platforms and on my website.

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Changes to services and prices

Prices for products and services are subject to change without notice.
I reserve the right to modify or discontinue a service (or any part or content thereof) at any time without notice. Notice to these changes will be emailed out to the Bride with as much notice as possible.

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Additional important details

The maximum time that I can spend on any one trial is 2.5 hours. Any additional time required for trial sessions will have to be booked as a repeat trial.

If your wedding party is larger than eight people requiring hairstyling or the timings of the morning do not allow I will be required to have an assistant to help. This will be discussed during the booking process as a charge of £50 will be added.

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PLEASE NOTE THAT BY SECURING A BOOKING BY PAYING THE £50 BOOKING FEE YOU ACCEPT AND AGREE TO THESE TERMS AND CONDITIONS.

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